Privacy Policy
Last updated: March 6, 2026
Introduction
At StaxFlow, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we protect it. We've written this in plain language because we believe you deserve to understand what happens with your data.
Information We Collect
Account Information
When you create an account, we collect your email address and password. We use this to authenticate you and communicate with you about your account.
Trading Data
You enter your trading data (trades, positions, portfolio information) into StaxFlow. This data belongs to you. We store it securely and use it only to provide our service to you.
Payment Information
If you subscribe to Pro, our payment processor (Stripe) collects your payment information. We don't store your full credit card details on our servers.
Usage Data
We collect basic information about how you use StaxFlow (which features you use, error logs, etc.) to help us improve the service. This doesn't include your actual trading data.
How We Use Your Information
- • To provide and maintain StaxFlow
- • To process your subscription payments
- • To send you important updates about your account
- • To improve our service based on usage patterns
- • To respond to your support requests
What We Don't Do
- ✓ We don't sell your data to third parties, ever
- ✓ We don't share your trading data with other users or companies
- ✓ We don't use your data for targeted advertising
- ✓ We don't access your trades without your permission
Data Security
We use industry-standard security measures to protect your data:
- • All data is encrypted in transit (HTTPS/TLS)
- • Passwords are hashed using modern cryptography
- • Regular security audits and monitoring
- • Secure data centers with restricted access
Your Rights
You have control over your data:
- • Access: View all your data at any time
- • Export: Download your complete trade history
- • Delete: Permanently delete your account and all data
- • Update: Change your account information anytime
Cookies
We use essential cookies to keep you logged in and maintain your session. We don't use tracking cookies for advertising purposes.
Third-Party Services
We use Stripe for payment processing. When you make a payment, Stripe's privacy policy applies to that transaction. We encourage you to review Stripe's Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we'll notify you via email or through the service. The "Last updated" date at the top shows when this policy was last revised.
Contact Us
Questions about this Privacy Policy? Contact us at info@staxflow.io.